Contact Us

Personal Loan

Email
[email protected]

Phone
866-615-6319
Monday – Friday
9am – 8pm (ET)
6am – 5pm (PT)

 

Saturday
9am – 5:30pm (ET)
6am – 2:30pm (PT)

Loan Payments
Prosper Marketplace Inc.
P.O. Box 886081
Los Angeles, CA 90088-6081



(Do not send correspondence.)

Credit Card

Customer Service (after approved credit card offer)

Credit Card Payments

Email
[email protected]

Phone
800-903-4697
Monday – Sunday
8am – 10pm (ET)
5am – 7pm (PT)

Regular Mail
Prosper Card Services
P.O. Box 650078
Dallas, TX 75265-0078
(Send correspondence here.)

Overnight Mail
Attn: Lockbox 650078
3000 Kellway Drive, STE 120
Carrollton, TX 75006
(Do not send correspondence.)

Credit Card Payments

Regular Mail
Prosper Card Services
P.O. Box 650078
Dallas, TX 75265-0078
(Send correspondence here.)

Overnight Mail
Attn: Lockbox 650078
3000 Kellway Drive, STE 120
Carrollton, TX 75006
(Do not send correspondence.)

Credit Card Application Support

Email
[email protected]

Phone
800-851-0630
Monday – Friday
9am – 7pm (ET)
6am – 4pm (PT)

Home Equity

Email

[email protected]

Phone
800-954-2172
Monday – Friday
10am – 7pm (ET)
7am – 4pm (PT)

Investor Services

Email
[email protected]

Phone
877-646-5922
Monday – Friday
9am – 7pm (ET)
6am – 4pm (PT)

General Correspondence

Email
[email protected]

Phone
Prosper Funding LLC
221 Main Street, STE 300
San Francisco, CA 94105

Work with us

We are always looking for new relationships to help spread the word about Prosper and our peer-to-peer lending marketplace.
affiliate-program-icon

Join Prosper's Affiliate Program

Prosper offers competitive incentives for affiliates who refer borrowers to our service. It’s easy to join.
Email us at [email protected]

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Partner with Prosper

If you are interested in learning more about working more closely with Prosper, we would love to hear from you.
Email us at [email protected]

affiliate-program-icon

Join Prosper’s Affiliate Program

Prosper offers competitive incentives for affiliates who refer borrowers to our service. It’s easy to join.

Email us at [email protected]

partner-prosper-icon

Partner with Prosper

If you are interested in learning more about working more closely with Prosper, we would love to hear from you.

Email us at [email protected]

Report a Security Issue

Please report security vulnerabilities or cyber-security incidents related to prosper.com to [email protected].


Note for Borrowers: Please include your loan number when sending check payments through the mail or scheduling payments through online banking. Including a loan number will help us to apply your payment to your loan more quickly. You can locate your loan number by logging into your account, clicking Borrowing, and then clicking your loan title. Your loan number will be under the title on the next page.