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Ensuring that Prosper is private and safe is our highest priority. Some fraudsters and identity thieves send emails that look like they are from a company you know and trust, asking for personal information. These are known as “spoof” emails.
To help you determine the difference between email sent by Prosper and spoof email, Prosper includes some of your account information in each of the emails that we send to you. This information includes the first and last name you registered on your Prosper account, along with your Prosper screen name.
Since people who send spoof email often don’t have your first and last name as well as your Prosper screen name, receiving an email that contains this information should increase your confidence that the email was sent by Prosper.
There may still be cases where spoof emails could contain your first and last name as well as your Prosper screen name, so seeing this information isn’t a foolproof indicator that Prosper sent an email. However, if this information in not included, you should be extra cautious about responding to the message in the email.
There are two ways you can determine that an email you’ve received is from Prosper: