Kunal Kaul is Executive Vice President of Operations at Prosper Marketplace. In this role, he is responsible for developing all aspects of operations, including verification, collections, business operations and customer service.
Prior to joining Prosper Marketplace, Kunal spent more than 13 years at Capital One. Kunal has more than 7 years experience in personal unsecured loans across the entire value chain, including acquisition of new customers, credit policy, underwriting, pricing, valuations and loss mitigation (collections, recoveries, fraud). In his most recent role at Capital One as Leader of Home Loans Originations Operations Excellence, Kunal led the company’s efforts to deliver best-in-industry Customer Experience, while doubling associate productivity and significantly improving quality.
Kunal has a MBA from the Indian Institute of Management (Bangalore, India) and a degree in Chemical Engineering from Bombay University. He lives in the San Francisco Bay Area with his wife and daughter.