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Customer data retention

Your privacy and the security of your personal and financial information are very important to Prosper. The privacy policy details your privacy rights.

If you would like to be certain that your Prosper account will be closed and will never be accessed by another person, you may contact customer support and request that your account be closed. When your account is closed by customer support, it is not accessible by anyone, even if they have your email address and password.

Even if your Prosper account is closed by customer support, it is our policy to never permanently remove personal or financial information from Prosper's databases. We retain personal and financial information for both active and inactive members:

  • For lenders and group leaders, we retain information for tax reporting purposes: lenders earn taxable interest on loans and group leaders earn taxable monetary rewards on loan originations and repayments.
  • For borrowers, we retain information for credit reporting purposes: borrower payment activity is reported to credit bureaus.
  • For members who have registered or had their identity verified, we keep on file any personal or financial information collected during those processes as a matter of course for security reasons. Retaining this kind of information is typical of online and off-line financial services companies.
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